Tuesday, October 22, 2013

Users missing information in SharePoint eventhough it is in their profile

In the past I've had an issue where people do not have all of their information in a sharepoint site.  I have resolved the issue by running the following powershell command  

Set-SPUser –Identity <account name> -Web <affected URL> -SyncFromAD

For example 

Set-SPUSer –Identity “i:0#W|DOMAIN\account” –SyncFromAD

The run the timer job called User Profile to SharePoint Quick Synchronization (this will be prefixed with the name of the user profile service) 

This behaviour is by design.  When a user first interacts with a site, SharePoint places the user and whatever information is known about that user in a hidden list, SharePoint then uses this list for permissions rather than regathering information from AD or the profiles.  SharePoint doesn’t update this list very well and needs some help to update it when information is added to a profile after a user has visited the site.

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